Dynamic and innovative leader to drive and improve retail offering, operational standards and profitability of stores nationally.

We are looking for a visionary General Manager- Retail to lead the transformation and growth of our retail network nationally.

We are looking for a visionary General Manager- Retail to lead the transformation and growth of our retail network nationally.

We are looking for a visionary General Manager- Retail to lead the transformation and growth of our retail network nationally. In this role, you will drive innovative strategies to enhance the retail offer, improve execution, and boost sales and profitability across all stores.

You’ll oversee a team of retail professionals, ensuring operational excellence while driving marketing programs and managing supplier agreements. This hands-on role demands strong leadership, strategic thinking, and the ability to manage change in a fast-paced, dynamic environment.

Key Responsibilities:

• Develop and deliver innovative store offerings to elevate customer experience.
• Lead, coach, and develop high-performing teams.
• Manage supplier negotiations and oversee the buying team.
• Ensure compliance and operational standards at all locations.
• Collaborate with marketing to execute national programs.
• Drive sales growth and profitability through exceptional retail execution.

Is This You?

• Strategic leader with a track record of driving revenue and profit growth.
• Experience in developing new products and improving retail offers.
• Strong, collaborative leadership style.
• Unwavering commitment to safety and company values.
• Proven decision-making and change management skills.
• Flexibility to travel nationally and work some weekends.

Location: Brisbane Office
Ready to make an impact? Apply now!

Dynamic and innovative leader to drive and improve retail offering, operational standards and profitability of stores nationally.

Our client is seeking a dynamic, innovative, and highly experienced Head of Convenience to lead the development and execution of a national retail strategy. This pivotal role will drive the improvement of retail offerings, operational standards, and profitability across their convenience stores nationwide.
The successful candidate will oversee retail compliance, marketing initiatives, and supplier negotiations, all while leading a high-performing team in a fast-paced environment.
Key Responsibilities:

• Develop and deliver innovative retail offerings to boost sales and enhance customer satisfaction.
• Lead, manage, and coach site food operators and field leaders to ensure operational excellence.
• Negotiate and manage supplier agreements, overseeing the buying team.
• Ensure compliance across all operational areas to enhance profitability.
• Collaborate with the marketing team to implement nationwide programs and campaigns.
• Drive continuous improvement in safety, service standards, and site performance.
• Recruit, train, and manage franchisees and site operators to build a high-performance culture.

Experience Required:

• Proven leadership experience in large, multi-site retail businesses, preferably within FMCG or QSR sectors.
• Strong expertise in supplier negotiations, marketing strategy, and retail operations.
• Hands-on experience in implementing change and driving profitability.
• Exceptional communication, leadership, and coaching abilities.

If you’re an operational leader with a passion for retail and a results-driven mindset, we’d love to hear from you!
Contact:
carmela@mondosearch.com.au